💫 Returns, Refunds & Cancellations

We want you to love your purchase from One Stop Hippy Shop!
Every piece is handmade with care by our global artisan partners, and we stand behind their craftsmanship. 💛
If something isn’t quite right, here’s how we can help ⬇️

🕊️ How long do I have to return my item?

You can request a return within 30 days of delivery.
After 30 days, we’re unable to offer refunds or exchanges — thank you for understanding!

📦 What can I return?

Items must be:
✨ Unused and in original condition
✨ In the original packaging
✨ With all tags, inserts, and accessories included

Please note - sale or clearance items can’t be refunded.
Small differences in color, shape, or texture are part of what makes every piece beautifully handmade - not defects 🌿

💌 How do I start a return?

Send us an email at onestophippyshop@gmail.com before sending anything back.
Because we work with several artisan suppliers around the world, return addresses vary by product, and we’ll confirm the correct one for your order.

💳 When will I get my refund?

Once your return is received and approved, we’ll refund your original payment method.
Refunds usually appear within 3–10 business days, depending on your bank.

Shipping costs (if applicable) are non-refundable.

🚚 Who pays for return shipping?

Customers are responsible for return shipping costs unless your item arrives damaged, defective, or incorrect.
If that happens, please contact us within 7 days of delivery with photos and your order details - we’ll make it right right away! ✨

❌ Can I cancel my order?

Yes - as long as it hasn’t shipped yet!
Orders are usually processed within 24 hours, so email us quickly at onestophippyshop@gmail.com if you need to cancel.
Once your order ships, it can’t be canceled. 

🌿 Need help?

We’re always happy to help or answer any questions!
Email us anytime at onestophippyshop@gmail.com and our friendly team will get back to you within 1–2 business days.

📍 One Stop Hippy Shop
Dublin, Ireland
💌 Serving happy customers across the USA & Canada only